# Jeff Minnichbach

_Written By:_  
Mark Thompson  
_Published On:_  
March 19th, 2021  
_Read Time:_  
< 1Min

“After generating 500+ subscriptions in our first year, PayKickstart provided subscription flexibility unlike never before! With a now streamlined billing system, it has allowed us to grow to 250 full-time employees and focus on serving our customers.”

#### Mark Thompson

Mark Thompson is CEO of PayKickstart and a serial entrepreneur. He is passionate about helping thousands of entrepreneurs and businesses grow through advice, automating payments and providing affiliate tools.

[Read More About Mark Thompson](/content/author/admin/index.html)

#### Subscription growth hack (by PayKickstart)

Facebook Group - 3,932 members  
[Visit Group](https://www.facebook.com/groups/paykickstart)

Meet the new PayKickstart 2.0 — Built to Increase ARPU, Conversions & Retention.

[Take the Tour](https://join.paykickstart.com/)

## Important Updates

### Subscription Billing: Upgrade/Downgrade - Switch Customers to the Same Product
Up to now, it was impossible to reset the customer’s terms by switching them to the same product. We heard your feedback and are making changes to this logic! We just released an update that will allow you to switch the customer’s plan to the same product.

### Scheduled Maintenance: Leveling up the PayKickstart Experience
At PayKickstart, we’re committed to providing you with the fastest, most reliable checkout experience possible. To keep that promise, our development team will be performing a critical server migration to our new cache nodes next week.

### New Dunning User Interface and More Rebill options
Recovering lost revenue shouldn't be a manual chore. We’ve redesigned the PayKickstart Dunning engine to give you complete, automated control over how you handle failed subscription payments and reduce churn.